Refunds and cancellation

How paying, stopping and money back work.

Last changed 24 October 2026

Nothing to cancel

StayXplus never charges by itself. A plan is paid in advance for a year when the owner chooses to pay, so there is no subscription to cancel: if a hotel doesn’t pay, StayXplus stops after the 7 days’ grace.

Fewer rooms or users

Removing rooms or people during a paid year gives no money back; the next year is the smaller price.

Paid by mistake

If a payment was made twice, or money was taken but the plan didn’t move, write to us on WhatsApp or by mail with the payment’s details. We either put the plan right or return the money to the same account; Razorpay refunds usually reach it in 5 to 7 working days.

Stopping for good

An owner can stop using StayXplus at any time. Ask us and we delete the hotel’s data; until then nothing is deleted.

Contact

WhatsApp +91 97325 20263 · businessplusonline23@gmail.com

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